Well since this is going to be the first of my random rants, I thought I'd start out gently.
Why is it when you call Cingular with a question and your bill is due or past due, they treat you like a criminal? In fact, why do most companies treat you that way? Never being one to be particularly inclined to watch my bills like a hawk, I'm periodically behind in one or more bills. Although I may have successfully paid the bills to a certain vendor for the last 10-20 years, I'm treated like a deadbeat and someone that is going to make off with their valuable services.
I'll add other companies to my list of least favorite customer service, but to begin with I'd like to name:
Cingular
Wells Fargo Home Mortgage
Sears
as receiving dishonorable mention for treating a past due bill like a mortal sin. Phooey on you!
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